Sprinkle and Williams

I came here for the first time in October for an oil change, knew I wanted to come back. I have an older car, and have never done proper maintenance on it so I scheduled an appointment and knew I had to get many things done. They called me after checking it out and explained the services and recommended other things to do later on in the year. The receptionist is very nice, and answered all of my questions and concerns. The price was in the higher range (because I had MANY things to get done) but it was still reasonable and fair. If you want your car in good hands, this is definitely the spot to go!

My husband posted a review yesterday regarding diagnostic for a check engine light not being done. The lady at the front office just called me to tell me it was our fault we did not request to have the check engine light diagnosed. I told her I just paid $900 for a new radiator yesterday and should not have to pay someone else to read a code and clear it. She said people ride around with a check engine light on all the time so they don’t worry about it. I explained, I am not one of those people and if something is wrong with my truck, I am interested in fixing it. She continued to tell me if was my fault so I told her not to call me with her bs.

Sprinkle and Williams is a great place to take our car!! We have been going there just about the amount of time we lived here. 31 years! They a friendly, polite , honest and takes great care of all our cars. They communicate with customers and listens to why you are there. Guanteed great service!

An outstanding experience all the way around. They are very friendly and very good at their jobs. They are honest and decent people. They won’t try to take advantage of you and make you pay for things that are unnecessary. I absolutely recommend them to anybody that needs service to their vehicle. It’s extremely convenient to book an appointment with them online as well. Give them a shot, we will not be disappointed.

I discovered Sprinkle & Williams after researching recommended shops in Newport News when moving to the area. Sprinkle & Williams is always responsive when I call, and quick to complete service. I’ve used them for both a state inspection and oil change. Scheduling appointments is always painless, and prices are reasonable for the quality of their work. I plan to continue using them for all my car needs.