SSA European Auto Repair

I have been using SSA for repairs and routine maintenance on various BMWs and Mercedes for 10 years. Recently, SSA completed a complicated repair on my Mercedes. The repair was completed on the agreed upon schedule and cost. Their shop is immaculately clean, well organized, and efficient. SSA seems to have all the appropriate tools, training, parts, and facility. The staff are friendly and approachable, always answering any questions or concerns. They provide progress updates by text, email, and phone as appropriate. SSA provided a loaner car for my use during the repair which was much appreciated. In summary SSA provides a lower cost, more user friendly, effective approach to car repair than auto dealers provide.

Great place to bring your foreign car for 5 star customer service and full transparency. SSA was up front with everything and gave me their honest opinion on what things were necessary vs what I could wait on. They also offer financing through Affirm, which can be very helpful, especially if you have good credit! I will absolutely be going back to have maintenance and repairs done at SSA.

Another great experience at SSA! Booking online is easy and once your car is in the system you can track its progress. I had the brakes and rotors replaced and B service completed on my GLE 350. Drives like new!

Went here for an oil change and control arm replacement front upper and lower... not only did I receive a discount coupon and a lower rate than other Mercedes shops, I was also graciously given a loaner for free... can't say enough about the service and quality here, my Glk350 feels better with a firmer and smooth ride after the repair as it was drifting and wobbling quite a bit before... they also have quite the facility and a spacious waiting area I was quite pleased with the whole experience! I have paid more at other Mercedes shops but neither was given a loaner or any extras that made me feel it was worth the money, this place is different and puts the customer first.

Incredibly thorough! I’m not super skilled with cars so Ken gave me a call and explained everything in detail with pictures taken by the actual techs. It made me feel understood since a lot of places try to add charges or fees. Ken was incredible and my car runs like a dream now!