Star Express Car Wash-Chapel Creek

I stopped going here because my car was so dirty with front grill bumper never cleaned. I think they run the cars through too fast and don’t scrub front and back enough. Note: I went through an auto car wash in North Platte, Nebraska on an roadtrip. They did a really good job. They spent time scrubbing the car and the wheels before it went into the auto wash. The car spent a longer time going through the wash. I wonder if there are any decent auto car washes here in DFW?

I'm not understanding these reviews. This is a great car wash. I've never had scratches on my cars or issues with monthly payments. You can visit once a day if you're a member. Some of these bad reviews seem fake. I've never once had an issue in the 10 months I've been going here. If you go more than twice a month, get a membership. It's the same price as two individual visits and once you're a member, you can go everyday if you want. On to the bad reviews here....correlation doesn't equal causation. Just because you see a new scratch, does not mean the car wash did it. The more likely cause is your car is now clean, you're paying more attention to it when you're drying it or wiping windows and you can now see where the shopping cart crashed into your car when you were grocery shopping

Twice in this car wash has broke my back windshield wiper. And no I made sure it wasn't running when I went through. I don't know what it is I don't have that big a car but something about this car wash is not good. And my front windshield never gets fully washed I have to come home and wash it.

I usually go around from car wash to Car Wash, and after going to this one, I noticed damage to the vehicle after parking and inspecting. I've seen other photos of different customers' vehicles getting scratched from this particular car wash company, but I thought what were the chances... until I got scratches of my own after my first time ever going to this car wash. I'm very disappointed. I highly recommend other people look at the other photos of other customers' cars getting scratched from this company.👍

On 09/26/ I visited the Express Car Wash located at 8500 South Freeway, Fort Worth, Texas 76134. During the car wash process, I discovered that the black cloth hanging from above had removed my windshield blade. Upon realizing what had occurred, I turned on my windshield wiper to confirm my observation. I was broken off. As soon as the car wash was over, I immediately proceeded to the office to report the incident and retrieve my windshield wiper, which was found to be completely broken off and left in the car wash. The level of accountability from management at Express Car Wash was disappointing and unprofessional…..Not only do they damage your vehicle, but they also fail to provide adequate resolution. There should be a way to give -0