Star Ford Service

I hate that I have to bring my brand new car to the dealership all the time! It’s under warranty and I have my fingers crossed that it gets fixed every time it goes in! And what I discovered, is that the dealership service center is contracted with Ford and gets paid to fix the vehicles. Each one is different. Every dealership you go into for service, is different. And I have to say I’ve been to several and this is my favorite! They treat me very well! They are much more generous with their rentals. And I feel like my car gets taken care of relatively quickly. My service advisor is Christian. Even though he’s a young man, he does wonderful work for me and tries to accommodate all my request. Including the occasional Car Wash before I pick it up. Pretty nice to have a dealership take such

I had an appointment on Saturday 1/24/26 @ 9am and I want to thank Eddie for taking such good care of me and my 2024 White Bronco. I had an oil change. He made me and my baby Chihuahua feel so welcomed and assured me that my car was in good hands. Good customer service is so rare to find now a days! He kept me updated on what was going on and personally let me know when my car was ready. It was such a delight speaking with. Thank You Eddie, I can ALWAYS COUNT ON YOU!

Manny Arguello is an exceptional service director who sets the standard for both leadership and customer care. From the moment you walk in, he welcomes you with open arms and a genuine, warm smile that instantly makes you feel at ease. What truly sets him apart is his ability to listen—both to customers and to his team. He leads with respect, humility, and integrity, creating an environment where employees feel valued and motivated to do their best work. Manny Arguello is incredibly knowledgeable and experienced, yet he carries himself with compassion and approachability. He takes his leadership role seriously while remaining kind, patient, and understanding, even with the constant demands of a busy service department. Despite his workload, he is always present, attentive, and welcoming. H

Christian made my experience as smooth and easy as possible. Made sure to get my car back as efficiently as possible considering how much work was involved, and updated me constantly along the way. One of the smoothest and hassle-free experiences I’ve had at any dealership

My service advisor Nichole is polite professional and always shoots straight when it comes to the repairs I need on my Expedition. Star Ford is my new go to for service! Great job! Update: Reno (service advisor) at Star Ford service continue to provide excellent service. I especially appreciate the amount of detail he provided regarding repair I had... and this includes answering all my questions so that I better understand the repair needed for my Expedition. The service center seems to really care about its customers, and I highly recommend Star Ford Service. Keep up the good work guys!