Stevens Creek Xpress Car Wash

My car was practically destroyed by malfunctioning wash brushes. When the conveyor started after the first hit, the next brush hit the car again. Manager told me to leave the car wash area and not interfere with its operation. He also laughed and said I had no chance in court because they constantly win cases and are not held liable for damages.

I don’t like leaving bad reviews, but we had a disappointing experience at this car wash. We brought in a used car and requested an interior detailing. The employee insisted that it needed to go through the car wash first. We explained that we had already done that here the day before and had a good experience, but he didn’t listen and took it through anyway. Like others have mentioned, our car ended up with a noticeable scratch on the wheel from the wash. The interior detailing was also poor. The employee focused mostly on the exterior and only gave the inside a quick wipe with a dry towel. The cup holders, door pockets, handles, center console, and glove box were still sticky and had crumbs inside. We asked him to redo it, but even after that, the interior was still not clean.

Hands down my favorite car wash! I love to bring my car here to get washed and vacuumed as vacuuming is included in your membership fee and wash. I was referred to this car wash location from my friend who mentioned that they specialize in washing lowered cars.

I love this car wash. The employees are awesome. The car wash has never damaged my car. The vacuums are always working. It’s my favorite car wash by far. The monthly membership is definitely worth it.

I made the mistake of bringing my Tesla here, it was my fault because clearly the manual instructions says to avoid automatic car washing machines. My front windshield is scratched, there are a few chips. Before they were NOT there. And a scratch on my bumper. It was NOT there. Most likely something was in the machine. Additionally big parts of the car were still dirty. Do yourself a favor, avoid this place if you don’t want to encounter into a $$$ to fix your car. Especially if you have a Tesla.