Steve’s Auto Service Inc

I have not had such a negative service experience in a long time, but Steve’s Auto managed to outdo themselves. The owner was rude, aggressive, unprofessional, and—based on my experience—appeared to be a scammer trying to upsell customers on nonexistent problems. I needed a smog check and a brake & light inspection. Steve’s Auto was recommended to me, so I made an appointment in advance. Even during the phone call, I was told they accept cash only and that the brake & light inspection would cost $375. When I arrived, it turned out that the brake & light technician was not even there, and they were “about to call him.” In the meantime, I was offered a smog check. I was confident my car was in good condition, but after about three minutes the owner claimed the car would fail the smog check

I want to begin with Thanking the son at Steve’s auto service. My girlfriend and I were stopping by at the dmv in Oxnard after getting a smog check at a completely different auto service when our car battery died. I realized Steve’s auto service was right next door to the dmv so I stopped by and asked if they had a portable battery charger I can use. They said yes and the owners son proceeded to follow me outside and help me start my vehicle. I was having even more complex difficulties with my battery and now alternator so He even offered to leave the battery on and told us to park it in front of his dads shop so he can charge our battery for a half our at no charge . Of course even with all the car troubles and the holidays coming up I couldn’t just let him do this kind favor “for free”.

I recently visited Steve’s Auto Service in Oxnard, CA, and I couldn’t be more pleased with the service I received. From the moment I walked in, the staff was incredibly friendly and professional. They made the entire smog check process quick and hassle-free. The technician were knowledgeable and efficient, ensuring that my vehicle was thoroughly inspected and met all the necessary standards. I was particularly impressed with their attention to detail and the care they took with my car. The waiting area was clean and comfortable, making the short wait time even more pleasant. What stood out the most was their commitment to customer satisfaction. They explained everything clearly and answered all my questions, making sure I understood the results of the smog check. Plus, their prices were v

I've been going to Steve for years. At first he was rude, but whatever. Yes, he is a jokester. He's prompt. Don't be offended by him. He's a good guy. There might be other places to go to, but you can't beat the location. I just registered my van, and forgot to get the the smog. So, I roll over to Steve, get my papers, and return to the DMV to wrap up the process. I'm not offended by his character.

Charged me 120 for 1997 Toyota 4runner smog since they had to run it on the dyno. I have another 97 4runner that I will be taking to the competition smog shop down the road quoted 60 for smog next time I know to shop around first yall should do the same!