Steve's Automotive Services

I worked with Chandler & Jackie on a warranty claim for our mutual customer. They were both very friendly and professional throughout the process. Thanks Steve's Automotive Services for getting our customer back on the road in a timely manner.

pulled in because my car was having a hard time accelerating, and the very awesome mechanic Chandler (hopefully I spelled that right!) and his staff did an amazing job. They quickly diagnosed the problem—it turned out I needed an oil and filter change—and fixed it effectively and fast. They even test-drove the car to make sure everything was working properly. I want to thank them so much for reassuring us, explaining everything clearly, and being super caring—not only to me but also to my two kiddos. They even took the time to explain things again when my husband arrived. Truly awesome service all around. Highly recommend!

On May2023 it’s my first time I went to fix one of my car’s spark plug In Steve’s. I took theirs Professional’s suggestion: changed 6 all of them. After that days, the car can’t start when I try to pick up: NOW your fuel pump had big issue~~~ with few mystery reasons , after cost more than $1800 and more than 2 weeks, I Finally got my car back before they close. After picked up to drive 1 minute to park , I noticed my car’s door got damaged. Even the engine sign was keeping to show, with an old friend reminding and need add gas, found out they gas cap got damaged even can’t close . I took pictures and showed next day to the manager. I tried to talk to show them few times . No one took responsibility. Even I was wondering How the second time Big issue happened after they changed spark pl

Friends and family, if you haven’t heard of Steve’s Automotive in Old Katy, it’s time to check them out! They’re not just a great auto shop—they offer some of the most reasonable prices in town maybe even the best, quick turnaround times, and genuinely care about their customers, which is rare these days. They’re honest, upfront, and there are no hidden fees. We highly recommend giving them a try—you won’t regret it! Be sure to let them know we sent you.

They mis-diagnosed my old 3500 Ram work truck and offered a very fair price to repair the truck. I found them to be honest and quick but we did the repair work at home instead. Update! After replacing the very expensive fuel injectors we found that it was (not the problem after all). It was actually just the sensors on the fuel rail that caused the problem. FYI