Stinnett Chrysler Dodge Jeep Ram

Our vehicle broke down on a family trip and we pulled in here. These people have went above and beyond to help us. They have offered us food. They waived the diagnostic charge. Wouldn’t take any money to look at our jeep. We couldn’t find an Uber driver and they found us a person to take us to the airport to get a rental car so we could go on our family trip. They’ve been respectful, kind, and courteous. These are people you can trust for your vehicle needs. Incredibly professional and excellent at communication.

Serviced my jeep for an oil change and told me I needed new brakes on my gladiator (first brake job on this vehicle) ....I was there 6 hours waiting in the waiting room, they never came to me....when I went to check, they had replaced rotors without prior authorization!!! I did not need new rotors, service person even showed me my perfect looking rotors they took off. They charged me for the rotor replacement I did not approve, nor did I need them replaced!!! They are horrible!!!!!! I wish I could give negative stars!!!! Steer clear of this place! Update: the requested email received no response. Also, my new service place showed me that they never replaced my air filters at my last oil change (I have pictures and so does Stinnett) and they said it doesn't look like my rotors have ever b

This is the worst place. I took my jeep in to get oil changed and tires rotated and they were unable to pull up the maintenance package I have through a different jeep dealership. I tried calling my dealership to get info and they didn’t answer the phone so I was charged $119 which is ridiculous for oil change and tire rotation. I called back the next day with my maintenance package info trying to get a refund and they said they would have to check if they work with that warranty provider. How do you not know?? They said they would get back to me but I never heard from them again. I also had a check engine light on that I would have to pay $158 for a diagnostic for if I wanted to see what the issue was when I instead went to AutoZone for free.

We were traveling by and our jeep transmission decided to go out. These people went above and beyond to help us. Letting us stay in the lounge working on connections to get us a ride etc. after they already closed part of the shop to!! we are so thankful. These people have a heart of gold.

Absolutely amazing place, they waived a diagnostic fee on our vehicle, called to get us an uber since our vehicle was toast, and have been outstanding to work with in every way. From service, to atmosphere, to ease of business, I can’t recommend them enough!