Subaru of Kings Automall Service Center

Everything was great. Scheduler was helpful. Received assistance on time with my appointment. Thorough check on my car revealed an issue which was taken care of. A loaner car was reserved if needed. Done in a timely manner and I feel good that any further concerns I may have will be addressed. The technician who took my initial information, Connor Moore, was excellent. Professional, friendly, knowledgeable. Explained everything well. Helped with additional question regarding auto start problem. He’s an excellent part of your service department team. Thanks for your service.

I can honestly say you employ heroes in your service department. I have spent 5 days driving around at different places and no one could fix my GPS navigation. Your above skilled mechanics did not give up and put me back to smooth traveling. They were acutely insightful and beyond the norm, because no one could fix the problem after hours and hours of frustration prior to my appointment. Above and beyond

The Subaru of Kings Automall service center was outstanding. I had just purchased a used Subaru from a different dealership nearby. There was a very frustrating mechanical issue, almost as soon as I had driven off of the lot. That dealership coordinated for me to get it worked on at the service center of Subaru of Kings Automall. From the moment I drove in, my service advisor, Sequoia, was attentive to the issue I was describing, knowledgeable in helping me understand the problem a bit deeper, and very reassuring in how they would get to the bottom of it. The waiting area itself was clean, comfortable, and even offered a complimentary coffee machine and snacks. When they finished the work on the car, Sequoia took the time to detail the work performed, and patiently answered all of my quest

Kings Subaru are top of the line when it comes to service. They helped me with my vehicle when the warranty was past due and truly care about their employees. Will continue to send people and advocate for them as they do everything they can to ensure you’re taking care of

Shop was accurate with specific task required. Great for an OEM service and parts, but nothing aftermarket. Technicians are timely and accommodating. Team took a bit longer than anticipated due to part availability but nonetheless the task was completed. Sales department, not so much.