Sunrise of Crestwood

I am writing this review because more often than not, e-mails, letters etc. are written to call attention to deficiencies or lapses in the quality of service we as consumers receive. However, this is not one such review. In fact it is quite the opposite. I wish to shine a light with the brightness of a thousand suns on the outstanding, beautiful and compassionate human beings that make up the care team on the 3rd floor. Donna Grey, Angela Henri-Mundle, Norlene Walters, Jesula, Vivian and Shenekia showed our mother Susan, my siblings and me a level of empathy, respect and care that has affected me to my core and restored my faith in the goodness of people. Each one of these fine individuals showered our mother with kindness, humor and genuine love and affection beyond anything we could

It is such a difficult situation when it comes time to move a loved one into memory care. I hope this review will make that decision of where a bit easier. My 3 siblings and I searched and toured MANY place in 4 different states and were so discouraged by the environment of most of them. We then found Crestwood in Yonkers. The memory care is on the 3rd (top) floor, allowing for skylights to let in the sunshine, an enclosed outdoor space allows the residence to enjoy the warmer New England days, bright and cheery hallways and common spaces. There are a few choices of room sizes all with ample space. Mom didn’t spend a lot of time in her room as the importance of being social and engaged is not lost on the staff. The floor, with tons of windows, was always drenched in sunlight, music and a j

My best friend, Joe Buenahora, for whom I have the health care proxy and power of attorney , moved into Sunrise at Crestwood on June 4th and the care and attention that he has received has been absolutely beyond satisfactory. Everyone at Sunrise has improved Joe’s quality of life , as he’s battling congestive heart failure and atrial fibrillation , and he’s made numerous friends in his 7 weeks at Sunrise. Both Joe and I highly recommend Sunrise as we thought it might not be able to handle his needs but it’s so much better than the three supposedly skilled nursing facilities he was at previously that he’ll hopefully be here for years to come.

My mom,91, just moved here into the memory care floor. Having spent a little over two years at another facility, is receiving first class care. Every staff member is caring, expert at what they do. True caring about each resident is rare and these dedicated caregivers are top of the line in everything they do. The leadership at the top runs a finely-tuned organization and with a smile. They are here to serve the residents because they truly care about their mission to serve people in need. I can see the difference in my mother’s overall demeanor. I highly recommend Sunrise to anyone who is need of first-class care.

The peace of mind and comfort my siblings and I have knowing our Mother is lovingly cared for and attended to by the compassionate, understanding and professionally wonderful humans at Sunrise of Crestwood is immeasurable. Memory Care is a frightening reality for not only the poor soul who is afflicted with a condition that subjects them to great need, but also for those that love and want only the best for them. All at Sunrise have extended to us tremendous warmth while helping us navigate difficult and profound decisions and continue to keep us informed, in real time, of all the nuances and changes of our Mom's being.