Super Star Car Wash - Full Service - 99th Ave & Mcdowell Rd

I wanted to get my sister's car detailed, exterior and interior. I went the $250 package, clay bar and caranuba. Admittedly the interior of her vehicle had visually and olfactorily signs of pets, hence the detailed interior. The carwash person who assisted me and looked at her vehicle to give me a price stated it would necessarily be the full price of $250 due to the condition previously stated. I agreed and paid, since it was 4 hours till closing I stated I would return the following morning. Upon next day check-in, I presented the gift card establishing I had previously paid, the carwash attendant stated wash with caranuba wax and interior detail. I corrected, stating I had purchased the full $250 detail with clay bar and interior detail. It took almost 6 hours to get her vehicle done. T

I visited Superstar Car Wash today and paid $32 total ($27 for the wash and $5 for a tip), but unfortunately, my vehicle on the inside looked virtually as unchanged as when I arrived. The outside of the car, which I drove through the exterior portion of the wash myself, looked fine. When I left my keys to wait inside for them to complete the interior portion of the wash, I returned after about 30 minutes and the interior still had visible dust, dirt, and debris throughout — including the floor mats, seats, cupholders, and storage areas. The photos I've attached were taken after the wash was completed. I immediately returned to the location to express my concerns, but the experience only became more disappointing. The manager was dismissive, rude and unprofessional, stating that they were

No matter what they always take care of their customers. Never had any issues! Ever since getting a full detailed shampoo and all. Today was just a full service wash but they always go above and beyond!

Needed a little wash, wanted to try this place out. Christopher the Advisor was great 5/5 ⭐️, went with the 33$ Mega Star Wash. Drove through the tunnel and handed over the keys to the Carwash associate. Cashier girl was very nice and happy to help me get $10 cash back. The final product, was okay but expected a little more, passenger side panels were not wiped down. Lots of water residual in the mirror and the usual areas. For $43 I will not repeat. The guy next to me started self cleaning his truck, apparently same story with his vehicle.

Do not go here.... Be warned, took my cadillac escalade in perfect condition on sunday 10/19/25. They put a huge long scratch in the passenger side and still looked like dirty. The manager will come up with every excuse as to why it wasn't their fault. No offers to get it repaired or fix or to make it right.