Superior Automotive

I dropped my Altezza off earlier today to get a custom exhaust set up and I picked it up same day and couldn’t be happier with the end product. I definitely recommend these guys 🤙🏼

Superior Automotive – James The Independent Mechanic LLC (Jacksonville, NC) My husband’s vehicle remained with this business for several months due to overheating concerns. Communication during that time was limited and occurred primarily through text messages. We were not permitted to view or check on the vehicle without the owner’s approval. When we arrived to retrieve the car, we waited several hours with minimal updates. The vehicle was not running at the time of release and had to be jump-started before being returned. At pickup, storage fees were added that had not been previously disclosed, agreed to, or included in any written estimate or invoice. Because communication became difficult, law enforcement assisted in mediating the release of the vehicle. Following these events, a ci

The owner will try and get over on you. This shop does improper work. I had a car here for some upgrades and months when by and nothing happened. Many more months went by and still my car wasn’t done. Money and parts were sent upfront. Finally I had enough and tried to get my car back but the owner refused unless I paid an outrageous storage fee!! When he’s the one who didn’t do work on my car. I got lawyers involved and I got my car back without the crazy storage fee. Turns out one of the parts I gave I never got back and the owner thought he was going to get away with it until the charges would still be filed. He ending up paying me over a couple thousand for the parts he never got back to me. Do not trust him and please read the reviews. Just look at how he responds to them. All the 1

Absolute astonishing work, great customer service, Great mechanics! James had became a good buddy of mine, the other guys are amazing too, Kyle had gone out of his way to drive all the way to Maine in order to pick up my 1996 Dodge viper, he, james and the other gentlemen have worked countless hours to make sure my car was all in good order, cannot appreciate the guys enough, nor can I compare them to any other place.

Took my mother in laws car there for a flush and recharge of the AC system. Was told it would cost $220 for the everything. Once I arrived the vehicle was taken to the back. 20 minutes later a guy came out and told me his $6000 machine could not charge the system because it was detecting a leak and tried to tell me it was because I improperly installed the compressor. He said he had to charge me $150 for a diagnostic and asked me if I wanted him to try and find the leak. I told him to go ahead. I waited for an hour and a half in a locked waiting room with no updates. Finally another guy came out and said they couldn’t find the leak but it was going to be $150 anyway. I paid and left. Went to another shop immediately where they said there was no leak and had the system recharged and blowing