Suspension.com

Rebecca needs a raise immediately, she has helped me warrenty out a failed part, through the severe storms they were having down south. Always was super polite, and dedicated to do right by her customers. Quite literally had the team make me a set of bushings for a discontinued vechile (R.I.P Saturn) thanks for keeping "Orbit" alive (: As far as the bushings, they are fantastic and if you know what your doing, or follow instructions its really, really, not that big of a task.

I spoke with Christine today about obtaining dimensional data for some tie rod ends. She was a wealth of knowledge and really helped me figure out my steering situation. She supplied several solutions to my issue, and explained the varied degrees of work/difficulty with each solution. I would highly recommend using the chat line to get your answers quickly. I will definitely use this service again.

Courtney was courteous and professional, utilized great communication to facilitate a service experience, even so far as responding to acknowledge having attached my provided tracking data to my return process. This isn't absolutely necessary to facilitate a business transaction, but is a step above par to create a positive customer experience.

I was shopping for Moog and Monroe parts. I found suspension.com. They have really good prices compared to dealership OEM parts. Christine who i spoke to by phone and via chat was very friendly and knowledgeable. I had a great first time experience.

All parts were delivered in a timely manner with no defects. Even when I happened to misplace one of the packages thinking it was not delivered, after waiting some time to install the parts, Rebecca was able to assist and show that it was in fact delivered in separate packaging, which greatly assisted in locating the misplaced parts. I hope to be able to do business with this company again, especially since they operate out of Texas.