Sweetwater Car Wash

Tried to manually wash my car. Something like grease came out of the brush and no soap. I have smudges all over my car.i approached the owner who didn’t even apologize just said let me see. He looks at the brush and said nothing coming out of it I can get it turned on and you cant use it for however long to try and get it off. I said this is a brand new car this better not ruin my pain he said oh it won’t it looks like grease. I said but this is your car wash and it was your brush and he said well it’s self service you should inspect it all we are not liable although there are no signs stating that they are not liable and further more I didn’t know I needed to do a damn inspection on all products. I have come here for years and this is how I was treated . I hope they shut down

I love this car wash and the guys manning the wash are always easy to work with, very polite. Went through the automatic wash on 12/5 and was on the chain mechanism behind a Ram pickup truck. It appeared to me as that truck went in, something wasn’t quite right as the chain was slipping underneath his back driver’s tire, but would then catch on his front driver’s tire. I was put in after and the chain wound up pulling my car into his truck during the wash causing my car to continually keep bumping his truck. The wash quit on my car leaving it full of suds and I of course had to ride my brake to quit ramming his truck. We both pulled out and the workers called the cops to file a report. This was at the request of the owner and we were told the owner would follow up with us. Bo such follow u

I tried to wash my car there today in one of the manual drive-thrus. But three of the four were blocked by cones as they were out of service. The fourth one that I attempted to use did not work properly. The water pressure was extremely low. Moreover, the stream did not have the soap that I had chosen. Prior to day's disappountment, I had gone to Sweetwater Car Wash for years. But today was the last time: it is clear that the owners are not doing even basic maintenance on the four do-it-yourself stations.

I was at a newer car wash and got the most expensive wash out there but because they do not prep, my vehicle still had bugs and bird poop on it. I pay a monthly membership for platinum washes and my car should come out clean. So I came back to Sweetwater my original car wash because the guy that I like here the most Jason he preps before you go through the wash. He does such a great job on my car and it always comes out looking AMAZING!!. It is a shame all the new washes opening up to not have a prep person because the washes just are not as good as they could be. The price we pay for vehicles, we want to ensure they are maintained and this is one of those things. So a HUGE SHOUT OUT to JASON as Sweetwater car wash in Ofallon for going above and beyond to prep my ride and make sure everyth

I have been going to this car wash for about 9 months since moved over here. They go above and beyond with their car washes. Always very friendly and polite. They always do an amazing job! Highly recommend!!