Take 5 Oil Change

We come here all the time. We have never had any problems before. This visit, my daughter needed her usual oil change. They told her she would also need a coolant flush for $145!!! (Luckily, we have taught our daughter common sense) She told them no so they proceeded with... "if anything happens to your engine, it's not on us"....seems like they tried to rip off a young college student who they thought didn't know any better, and try to guilt her into purchasing the flush. We told her to take the car to our family friend who we trust and has worked on our cars for years. He said there was absolutely no need for a coolant flush. It is just amazing what some people will do to try to make some money. We will never bring any of our cars back here.

Just had my OIL changed by Jaydyn Ian and Ellery. They were so nice. Told me about changing my differential oil too which I had no idea about. These guys seem very knowledgeable. Not to mention I showed up 15 minutes before closing and they didn't seem upset at all.

I went in to get my oil changed. I mentioned the type of oil I wanted and they claimed they did not have that type of oil. When I went to pay, I realized the price and noticed they charged and gave me the oil that I asked for although they said it was out of stock. This is the second time I’ve been to this location and they have lied that the oil I want was out of stock in an attempt to get me to purchase a more expensive oil. They also insisted they go inside of my car to check the air filter after expressing I wasn’t looking to get it changed. They left grease marks all over the inside and outside of my car. I am incredibly disappointed and do not recommend this location.

This was by far the worst service experience I’ve ever had. I came in for something simple — an oil change and coolant exchange — and left with my car in a dangerous condition. Within minutes, the dashboard lit up with overheating warnings telling me to stop driving. When I looked closer, I found they had left a panel hanging open underneath my car and coolant leaking out. This is not just sloppy work, it’s reckless negligence. They put my safety, my vehicle, and everyone else on the road at risk because they couldn’t even do the bare minimum correctly. Instead of peace of mind, I was left stranded with a car that could have suffered major engine damage. If you value your car, your money, or your safety — stay as far away from this place as possible. Their incompetence is shocking and un

I went for an oil change for my mother in laws Ford Fiesta with 78K miles. I anticipated spending less than $100, but felt coerced into getting the mid level oil change at $104. While I did agree to and purchased an air filter, I was charged an additional $35 for an oil filter that was never discussed/disclosed ultimately bringing the final balance to $166. It dawned on me, I am not from the area and inadvertently disclosed this with the technician, so the interaction felt more like a hustle/transactional. At the beginning of the visit, I requested air for the tire, however, the salesman seemed focused on upcharging me that I had to remind him to check the tires air pressure. All in all, it failed to meet the customer experience one would expect from a reputable company. There are several