Take 5 Oil Change

Every time I come here, it’s understaffed. I’ve been here several times, and it’s always Bri and Joel working nonstop! Do they ever get a day off? They are the best, and I truly don’t mind waiting because I know they’re going to get my car done right. I really wish they had more help. The five stars are for them and their outstanding service.

Where should I start... First i called the day before for a quote and was quoted "$60 and offered a $25 coupon which would bring my total to $35". After they drained the oil from my truck I was told it would be $108. I asked about the quote and presented the coupon which brought my total to $90. I also asked them to not top off the washer fluid because I use the rain-x product and had it in the truck with me, but they did it anyway. The next morning when I got in the truck my tire pressure light came on and 3 of 4 tires were low on pressure, so they obviously didn't check those. so my 10 minute $35 oil change took 45 minutes and cost 3 times what I was quoted. I won't be back and I won't recommend them to anyone. In fact I highly recommend noone support this business in any way. If you're

The young lady was especially good no one had ever told me I should flush my radiator before. I have been a customer for many years Im thankful she chucked it because there wasn't much water inside it. The rest of the staff were also friendly. Thank you! Very fast as always.

It was super fast and the technicians were more than helpful. One of them noticed a problem with my fan under the hood. He said he might be able to fix it and plugged in a machine and reset the fan and it immediately shut off. He did not have to offer that to me but he did and now I’m riding in comfort with my air conditioner working properly. I cannot thank him enough for taking the extra couple minutes to help me with this. He deserves to be recognized!!!!

I went in late, around 6 to 630. I was greeted by a gentleman named Joel. Joel was super professional and informative with every step of the way. For the first time ever someone asked me about my cabin filter. I’ve been to Take 5 oil changes plenty of times, and nobody ever asked me about that. Joel checked and sure enough it was super messy, and needed to be replaced. Joel made my experience pleasant and got me in and out without feeling like he was rushing me out. Excellent customer service and definitely want Joel taking care of me again. Thank you Joel!