Taylor Body Shop

Taylor body shop has had my car for 3 months after a deer accident. I have been checking on my car consistently everytime I get a call to come get it, it's not repaired properly. A dent was still in the roof of the truck the paint was horrible so I left the truck. Get a call to pick the truck up again and now the quarter panel by the light has a dent in it and the paint was still horrible along with being able to hear the whole outside when driven so its not sealed by the door. Get told ok thats a quick fix. Get a call again to pick up my truck and the area by the quarter panel by the light is still not fixed properly. They do poor work and don't mind making you wait for your vehicle. I will never take my vehicle back to them AGAIN!!!!!!!!!! Terrible job highly unsatisfied!

Very professional staff. I was a reck not having my car and I probably bugged them daily on when it was gonna be ready🥴. They still were very kind and courteous to me in my nutty state, lol. Thanks guys!🚗💨💨

First time around shop was amazing with my car repair from rear end accident. A year ago I was rear ended again at a stop light. Ive tried calling to have repairs completed. It's very hard to get a hold of someone you have to physically go to the shop. But due to post covid backlog and high worker turnover they never installed my hatch handle, I can't use my backup camera, and I don't have a light on my licence plate. So I can't drive it at night. They were an awesome shop but I think they take on too much work now and dont have enough employees.

I took my car in to have minor body work done and was quoted one price but was told something different when I dropped the car off. They kept it longer than what was told to me and when I picked it up it was only partially done. They said my car was in 2 separate accidents and it wasn't. They said what was repared was from one accident and the incomplete part was from a separate accident. I know how many times my car was hit. I felt like I was being treated like some dumb woman that didn't know what she was talking about. I do not recommend this place to anyone.

Don't recommend taking your vehicle to this shop they take forever talking 6mths+ when you get it back it looks like a child done the work their excuse is its plastic what do you want me to do the paint is trash with defects you call you get no answers or return phone calls they literally ignore you any shop is better than this place dont worry kia of toledo is zero help even when their name is on the door.....you've been warned stay away you will regret it