Team Factory Direct

I purchased a vehicle Dec 4th 2024 and was told all the vehicles are check and in good shape. We were told they do not do a carfax report because it cost money. Instead they gave their report. On June 29th 2025 only approximately 6 months later the engine seized in the vehicle. The engine, turbo, battery, alternator, wastegate actuator all have been replaced and the vehicle is still not fixed. It has been a dealership being fixed for the last 4 months. I am pretty disappointed and irritated that after 6 months, the vehicle had major issues. Their extended warranty was so expensive, upwards of 5 grand on a $15,000 vehicle that was purchased and not financed. Definitely do research and have a mechanic look over ANYTHING purchased from here.

We just purchased a truck at Team Factory Direct. Joe & Brian were great to work with.. up front, honest and easy to communicate with. We absolutely recommend them. - Shane and Jess Barr

Don't recommend them anymore, 2ND truck I've bought from them in about 10yrs. The first one was excellent, never had any issue with it, ran that for over a 100k miles. Just bought a 2019 Ford Ranger XLT Saturday, big mistake. Test drive I had to stop and add air in front steering tire it was flat. I said something to Brian when I got back, his statement was " oh ya tires go flat from sitting around we had to pump a couple up to move them". No, the don't just go flat from sitting around, not just one tire! Since I've bought this truck, I have fixed that tire that somehow kept going flat, obviously a screw was in it. I've had to replace the low beam lights because obviously they didn't care the covers where not even on the back keeping moisture out, just laying down there collecting dust. S

TEAM was the one of the best buying experiences I have ever had. Great price good trade and a great Truck. Brian Maxwell is a great sales consultant. Called ahead and ran down to Duncanville from Ridgway. Took the truck for a ride and brought my concerns to there attention but they were already on it. Had to leave the truck there till inspection and new tires were done. The best part was when finished a day later they delivered my truck to me in Ridgway pa at my work and took my trade. I am impressed and Love my new Ford F150

One of the best Dealers we’ve ever dealt with. Brian was super friendly and made it work for us. Highly recommend if you’re ever looking for a pre owned vehicle.