TEC Equipment - Stockton

I am writing to express my concern regarding my recent experience at your location. I visited to have my batteries replaced, which are still under warranty. However, I was informed that even though the batteries were covered, I would still be charged a fee for the replacement service. To confirm proper warranty procedures, I then went to TEC Equipment of San Diego, where they replaced my batteries under warranty without charging me anything — not even a service fee. Their handling of the situation was professional and aligned with what I would expect from a warranty service. I feel disappointed that your team was not willing to honor the full terms of the warranty without additional charges. This experience has caused me to reconsider doing business with your company in the future. I ho

I had a deeply frustrating experience with Tec Equipment in Lathrop. I bought a doser valve from them for over $400, only to find out after paying an additional $500+ for diagnostics that the part they sold me was aftermarket and not suitable for my truck. Their own technician recommended I purchase an OEM part instead, which finally resolved the issue. When I tried to return the aftermarket part, they assured me I’d get a refund in two weeks. That deadline came and went without any refund. I went back, gave them my bank information, and still nothing after another two weeks. When I called, they told me the refund was “approved,” but here I am, still waiting with no resolution. This experience has left me feeling cheated and incredibly disappointed. For a company that prides itself on se

Great service and friendly helpful staff

TEC has become our companies main stay for repairs on our fleet. They are honest, worth the price, my go-to shop, unbiased advise. This is a great shop with great personnel!

Went to TEC a few months back for BIT inspection and was impressed by their professionalism. I went back this week because I was having electrical issues and needed routine maintenance (oil/transmission). The mechanic figured out the issues quickly and the service manager, Andy, walked me through the process, service was exceptional! I finally found a place I feel confident about!