Terry's Transmissions

Update....since I wrote the original review I have returned to Terry's Transmissions and he went above and beyond to complete the service. Perhaps communication was still not perfect but he clearly cares about his customers and providing quality service. We had a transmission fluid leak in Ashford and called Terry's to have a look. $108 to diagnose (waved if he does the work) seemed reasonable so we brought it to him. We get a call back that the cooling lines need to be replaced and it will cost $250 to $280 to make and install the lines. Sounds fine so we say to go ahead. Surprisingly, when we pick up the van, we are charged over $395. I would have approved that figure as well but it would have been nice if the actual cost were a lot closer to the.quote. If in need in Ashford agai

Terry is the man. Got the job done right, good customer service, super solid guy. Honest and fair! Great to have a for-real down to earth guy like this down the road, who knows what he's doing!

The business was trustworthy and knowledgeable. My problem could have been very costly to me. They accurately diagnosed that it wasn't my transmission but incorrect offset tires that were causing my all-wheel drive to not function properly. I corrected the tires and all it cost me was a troubleshooting charge. Very honest business.

I've been going to Terry since the late 1990's. He has serviced a number of transmissions for me and rebuilt three others. One was a late model vehicle used for drag racing car and the other a plow truck. The service is TOP NOTCH. Terry and his crew are honest, they know their business and in the event that there is any problems after the fact Terry goes above and beyond to back his work 100%. I originally went to Terry based on a recommendation from a friend. Now I wouldn't think of going anywhere else. I'll gladly drive the 70 miles each way anytime I need transmission services of any kind. Thanks Terry, Carla and Dennis. You guys are the best!

Terry fixed my 2013 E350 4matic transfer case noise when every other shop only offered to replace the entire transmission. He took the time to explain and show me exactly what he was fixing, and he gave me a fair price when I had no other options. Terry is a master of his trade and an honest businessman.