The Bluffs

The care and meals have proven to exceed expectations. When I asked my 98 year old mother how she would rate this facility on a scale of 1-10 with 10 being best she did not hesitate to say 10. I must agree with her.

I cannot express my gratitude enough for all The Bluffs has done for my own father. He was admitted for short-stay rehab with the potential for a long-term stay. From day one, he was treated with the utmost dignity and respect. From administration down to everyone else in the facility, he was treated as the individual he truly is. The amazing teamwork is absolutely paramount in this facility. You won't find this anywhere else, I guarantee it. He has received the best care I ever could have asked for. Where other facilities say, "We can't do that," the Bluffs thinks outside of the box and offers solutions and not excuses. The love and care my father receives on a daily basis is absolutely noteworthy. From the nursing staff to the therapy staff to the dining staff (and everyone else in-betwe

I’m sure this place is great for just assisted living but if your loved one needs to be put in memory care this is not the place. They are severely understaffed and most of their management couldn’t care less about the residents. My grandfather was here for 3 weeks after a fall and was starting to do a lot better at first but even after the countless times my family told the staff he needed help eating and drinking water, because he needed to constantly be reminded, they would just drop the food off and leave it there. Because of them being neglectful and even refusing to take him to the hospital or give him medicine when he was clearly very sick, he ended up passing away after only 3 weeks of being there. I hope this review reaches the right people and I sincerely hope they do better so s

I have never experienced such poor service, insults, pettiness, reckless behavior from a director of a facility and a social worker. My father was in the skilled nursing unit for about a month. There was one very caring and nice nursing aid who worked week days. The rest of place was understaff, undertrained and over worked. They messed up my Dad's medications, they isolated him, lied about how much therapy he was receiving and did not provide him with regular meals. I hired a sitter to help out and they did not want to approve the extra help for my dad. I ended up having friends, family, or the sitter with my dad from 8am-8pm everyday to advocate for my confused and bed bound father. The director, Royston, told me to take my father home when I complained about the poor service to h

Where to start. I have been a patient here for a little over 2 weeks. I am 69 yrs old and in full command of my faculties. I am here to get physical therapy following hip surgery for an infection. First thing that became apparent was the food. It was unappetizing to the point of being nauseating. My first meal here was some kind of gray meat with gray sauce, and watery, horribly overcooked vegetables. Some meals were almost good but most were lacking in any kind of appeal at all. I was given medication that should have been held because my blood pressure was low. I developed extremely low blood pressure to the point where they we're concerned about me even living. I recovered from that. I was given IVs three times a day with antibiotics. The IV had two parts and they had to be mixed togeth