The Carriages of Mt. Zion

They give great care to my spouse of 30 years! She is my life and I wish she didn’t have to be here. But they provide very good care of her!!

As a hospice provider we have had a wonderful experience taking care of our patients at Carriage Crossing. The staff are pleasant, communicative, and welcoming and care for the residents.

Carriage crossing has poor service. Call buttons for emergency services don't work. Patient items a stolen, food quality poor, sandwich for dinner. Medication not given to patients on time or not at all etc.....

This is mot a good facility for your loved ones to be in. Let’s start with the smell as soon as you walk in..putrid! I understand this is a facility for our senior community but man it reeks of dirty mop water and pee. The carpets are dirty and they don't have proper security to ensure goods aren't being stolen. My grandmother’s dip-pens keep getting stolen and no one can answer as to HOW they keep going missing and or they want to catch an attitude and say they cant keep up with the work load(patients) due to shortages in staff. So with all that being said, DON’T put your loved ones in this home. They sold us a dream and my father and uncle paid so much money just for the promises to become broken.

Even though I was not able to have my husband be a part of the Cadence Community by it not being an approved VA Facility, the tour and staff were simply wonderful. I am grateful to Nurse Karlen for explaining in detail their services and allowing me to tour the facility with her. The staff here really care about their clients.