The Ford House - Wichita Falls Ford

I’ve trusted the Ford House with almost all of our vehicle purchases. The salesman, Ashley Collins, made doing business very easy, scheduling a test drive at my house and answering all of my wife and I’s questions. They later did an amazing job finding my wife her perfect Ford Fiesta in a one-of-a-kind color, and my MIL her perfect Explorer. I’m happy to refer any and ALL of my friends and family their way👍

We have been customers of this dealership for 20+ years. I’ve had good experiences often. On occasion over the years we utilized 2 out of town dealerships due to lack of satisfaction in various areas. I add this to emphasize the difference in yesterday’s experience. This visit we received was OUTSTANDING customer service by each person who helped us through the entire process. I want to give a huge “SHOUT OUT” of applause & immense thank you to 2 specific employees, Ashton Jones & Randy Castro. BOTH of whom were very busy yet still took the extra time to ensure we received REMARKABLE customer service and information. From beginning to end of our visit. They did so with enormous patience, kindness, and a smiles. Equally ensuring we fully understood the answers to every question asked. Toppi

I live in Mobile, Alabama. When I was looking online for a vehicle, I picked 3 similar vehicles at 3 different dealerships. I quickly found out that some dealers “advertised price” was bait. Additional charges and vague fees when contacting their sales department. NOT THE CASE WITH SUPER LOTS OF WICHITA GALLS. Jimmy Lee Maxwell was my sales representative and he was honest and upfront throughout the entire process. Jimmy Lee even picked me up from the airport! (His idea!) I highly recommend Superlots and will definitely be a repeat customer !!!

Tyrone persons helped me out to get into a 2025 with what I'd consider sub prime credit, but he got me taken care of in 3 hours total, came and picked me up from my house, got the car detailed and a full tank of gas! There was no haggling because the price was already so good and the payments are totally do -able! I've been stressing about buying a car for the longest time, and he made it a pleasant experience! 10/10 will recommend!

Adam in QuickLane is a phenomenal Service Advisor! Every time I come in for anything- battery, tires, oil changes, brake inspection, hub bearings, etc. He is very knowledgeable, friendly service and very considerate of my time. I’m in and out very quickly, the technician does a great job and they are always helpful and keep me updated throughout the process. When you go into QuickLane ask for Adam, he will do his best to help you. (I have a Jeep but I choose to bring it to QuickLane @Ford because of the great service that I’ve received here)