The Parts House

I called to ask about a remanufactured battery and was placed on hold for about 8 minutes. When I finally got through and asked my question, the employee responded with, “Nobody sells those anymore. And by the way, who needs a reman battery? For $110 more ($150 total), you can get a new one with a warranty. Remans don’t have a warranty.” I didn’t ask for a sales pitch or your opinion — just a simple answer. For the record, remanufactured batteries do come with warranties (usually 6 months), and in my experience, they’ve always worked just fine. I ended the call there.

Not a great experience, I had a part ordered for my car Friday afternoon, was told I can pick it up next day, I returned next afternoon and no part available, supposivly the part is now reordered for Monday, was hoping to fix my car over the weekend to use for work Monday, so this inconvenience was not expected. I feel with everyone ordering now a days online that small businesses would make more of an effort to satisfy their clients, it would have been nice to get a courtesy call about my part not coming in to not waste more of my time.

Well stocked and the prices were better than their competitors by a good bit. Got my 2008 Scion back on the road in no time. Had a bad alternator, and they had the best options. Thanks guys...

Poor and I mean poor communication skills. The prices are outrageous. They tried to charge me 60 dollars on a used motor mount and no warranty. I go to Autozone or o’riley, the prices are 10x less than what you guys are charging. You ought to be ashamed of yourselves for charging so much. The junkyard doesn’t even charge that much.

I've shopped here for 10 years and have always been satisfied.The parts lady Debbie is the absolute BEST. Always given me great info and always provided the right part. Can't go wrong buying your parts here. I highly recommend this place to everybody and if you get a chance to work with Debbie you will have the best experience. Thanks Deb a bunch.