The Truck Store

Bought a truck from the Dover location in September (which has since then closed its doors) and this has been the worst experience by far that I've had purchasing any vehicle anywhere. Took over a month for them to set me up to get the sun roof fixed. The whole three months of the t-tag they never contacted me to let me know it needed to go through inspection to get the hard tags and registration. They actually told me the day I bought it, that it had already been inspected. I paid for an extra month t-tag out of my pocket and still haven't heard anything despite multiple attempts to contact the tags and registration manager. They have some terrible communication and a really bad 1 month/1000 mile warranty. Don't recommend the truck store and will never do business with them again.

Cannot recommend Jason, and Mike enough. Two individuals that look out, and care about your personal growth, rather than just making another sale. The amount of time, patience, and energy that was exhausted by the both of them is just a tiny fraction of the experience you receive all around. I’ve bought two trucks through this store, and will always deal with them in the future.

Updating my previous review. Thought we had a good experience, was I wrong!! Truck left is stranded 600 miles from ho e less than 900 miles from purchase. The claim to have a 1000 miles warranty than the extra warranty we bought kicks in. Very long story short. Left us needing to find storage for camper. Rental to get home, ruined a yearly vacation and stranded us for weeks in Maine. Owner called and told us they would reimburse rental to get us home while still in Maine as well as other expenses already agreed upon in contract. Truck needed new engine which extended warranty covered except for $450 "additional "not covered parts. Traded in our other vehicle at time of purchase. Finally get home, and have received nothing g but run around from them. 2 months later had to drive bac

The Truck Store is a terrific place to go to in order to purchase a high end used truck!! The vehicles are well maintained and the staff is extremely helpful as well as willing to work with you to find the truck you want! I had the privilege to work Tony as my sales rep and he bent over backwards to both find me the type of truck I wanted as well as keep it in the price range I had requested. Huge shout out to Tony and his associates at Dover Truck Store!!

Today, I had the pleasure of working with both Jason and Mike on purchasing a used car and they made the process unbelievably simple and smooth. They were extremely nice, respectful and accommodating to my specific needs. I was truly grateful for the way they made what I assumed would have been a less easy and more tedious process, a pleasantly enjoyable experience. Jason was informative and professional, but really seemed to genuinely care about my needs when it came to what I was looking for in a vehicle. Mike was very helpful when it came to working with me and making sure all could be done in order for me to leave with a new vehicle and I was appreciative of that. I would absolutely recommend the truck store to anyone in search of a new or used vehicle, it was an overall excellent expe