The Union Car Wash

Came back for a second time in a year or so. Thinking maybe this place has stepped it up considering a 3.8 rating but of course can’t expect everybody to keep up with newer things. Scanned my debit card clicked the green button 3 times for 3$ and it showed that on the screen. I received my 5 minutes of wash time which it states. Come to find out I check my debit card history and I was charged 10$ and yes it may be 5$ but the principal of the thing is these people got free cigarettes or whatever they enjoy doing out of my extra money. In this image it obviously does not state anywhere that there will be any extra charge for using any type of card. Even better the owners just came out and said your card info stays in the machine for a certain amount of time and if you do not stay to wait a t

Do not waste your money. Paid for the $13 Superior Wash. The windows were covered in some sort of streaky film afterwards. I had to clean the windows twice when I arrived home. Also, the entire rear of my car was still very dirty. The staff was not professional or kind to a first time user. There will not be a second time.

Should have known better when I pulled up and 2 self wash bays were down. Most of the times I've went there, either soap or wax is empty, and spray nozzles are broken or leak. The digital screen wasn't working and you couldn't tell the dollar amount or time. I used my debit card and added time once. Supposed to be $3.00 per 5 minutes. I was charged $10 when should have been $6.00. No biggie. After my wash was done and my time zeroed out the machine kept beeping and did not reset. I went in to the office and explained what happened. The lady came out and tried resetting it but still added time on my debit card as if I was washing again. She tells me to hang out and a guy would come out. I waited 15 min and had to go back in and ask what was going on. She told me I can go stand by his door.

Waste of money! When you swipe your credit card it doesn’t register initially. If you are lucky enough or in some cases unlucky enough to pay in cash for a wash after swiping your card well guess what…you get charged for each swipe of your credit card one month later ! So I was charged in cash and for every swipe of the credit card which was roughly 22 dollars for a wash plus my 6-7 dollar cash payment for one wash! Whatever you do, do not pay with a card and avoid at all costs!! Owner and staff would not return phone calls and was dismissive after I canceled 2 credit cards one week later when I was finally able to have someone contact me from the car wash to ensure this was not fraud. I was told by staff that the owner was “ not very nice, and would never return your phone call anyway.”

Terrible business practice. My husband went to wash my car and credit card machine was “supposedly” not working (after he swiped both of our cards twice). He ended up paying cash for the wash and a month later we got charged for a wash on each card he swiped. We called and asked to speak to the owner and were told to just call our credit card company to “dispute the charges.” As we all know, calling a credit card company takes quite a bit of time for something that was not our fault. Very upset with the customer service. And I’m sure we are not the only ones.