THOMAS TOWING AND HEAVY-DUTY RECOVERY

We were trapped on hill of ice that hadn’t been touched by the city even after multiple days of accidents and abandoned cars. The first tow place I called projected hours til service and seemed skeptical of their ability to drive on ice (girl what’s the point of u then), but Thomas Towing came through big time! Less than 40 minutes after I called, a truck was there and the driver was safely and efficiently loading our little car. He drove super calmly and safely on the ice and carefully delivered us to a cleared parking lot. A little pricey but totally worth the service, efficiency, and reassurance that we were in safe hands.

I recently needed help transporting my heavy toolbox, and Thomas Tow Truck Company delivered one of the smoothest, most professional experiences I’ve ever had with a towing service. From the moment I called, their team was friendly, patient, and completely focused on making sure everything was done safely and correctly. The driver arrived right on time, fully prepared, and handled my toolbox with real care—no rushing, no careless movements. He made sure the toolbox was secured properly before loading it, double-checked all straps, and explained every step so I knew my equipment was protected. It’s rare to see that level of attention to detail. The whole process was quick, organized, and stress-free. The pricing was fair, and they treated my tools as if they were their own. If you need a de

I had a great experience with this towing company. Thomas and AB helped me out and was extremely professional, fast, and reliable. I called multiple towing companies before them, and they were by far the most affordable option. The job itself took about an hour to get the car out of a tight spot, and despite that, they still charged me the same agreed price—no surprises, no extra fees. They arrived quickly, handled everything smoothly, and made a stressful situation much easier. Highly recommend them if you need fast, honest, and fairly priced service.

I cannot say enough good things about Thomas Towing! I was in a stressful situation trying to help my dad get his car towed in a pinch. They made the whole process so easy. They were able to come out within half an hour of me calling, handled a tricky parallel parking situation without any issues, and were professional and kind the whole time. As someone who had never dealt with a tow truck before, I really appreciated how smooth and stress-free they made everything. Will absolutely use them again and recommend them to anyone in Richmond!

Super impressed with the fast turnaround, great communication and quality service from Thomas Towing. Before calling Thomas, I had first reached out to a different tow company called "stuck solutions" (do not use them!) and it's an AI voice service which was super annoying to use, I requested that they tow me and they confirmed and then never came, they lost my order when I called back. Wouldn't let me talk to a human being. Meanwhile my truck was stuck on the side of 64 in a dangerous spot and hours went by and that company never came or even contacted me. I made one quick call to Thomas Towing and got an immediate answer from a real human being and he had me taken care of within an hour. Price was very reasonable. I'm hoping I never need another tow again but if I do, I know where to cal