Thoroughbred Express Auto Wash

Charleston, WV · Car wash

Rating
4.5/5
★★★★★ 4.5
Reviews
20
Rank in Charleston
#37
of 166 shops
City Percentile
53%
rating percentile
Address
Thoroughbred Express Auto Wash, 211 New Goff Mountain Rd, Charleston, WV 25313
Phone
(800) 625-0203
Website
www.thoroughbredexpress.com
Status
Closed · Opens 7 AM

Thoroughbred Express Auto Wash is an auto shop located in Charleston, WV. It is one of 166 auto shops listed in Charleston. Its 4.5-star rating is above the Charleston city average of 4.3 stars. There are 10 photos associated with this location.

About Thoroughbred Express Auto Wash

Why Thoroughbred Express • Family Friendly - All of our wash locations provide a safe and fun experience for the whole family. • Affordable Washes - We offer a variety of single wash packages, add-ons and unlimited plans to fit your needs. • Great... More

Hours

Saturday7 AM–8 PM

Customer Reviews

★★★★★ 5.0 Lisa SMTC · Feb 2026

I had the most helpful young man assist me (Ian). The plate reader wouldn't read my plate. Ian came over and helped me get through so I didn't hold up people behind me. He was polite, friendly and professional. Such a nice young man and patient. Keep up the good work Ian. I will be back because of the quality of your employees like Ian. You usually don't see young people that dedicated to customer service.

★★★★★ 5.0 B Bennett · Feb 2026

I recently signed up to have an account with Thoroughbred Express Auto Wash the process was quick. The staff was friendly and helpful with information and assistance enrolling me within minutes. I've washed my car three times since enrolling. The ease of the washing process is reassuring. Personal touches and concerns of staff about my car cleaning needs was a step above. They personally have asked if I needed air freshener. The self help station when exiting the wash is convenient and accessible for use as are a good amount of functional vacuum and air supply. Window cleaner and air freshener is also available at that self help station. My parents have an account with Thoroughbred Express Auto Wash as well. I've been a passenger with them while they visited the Wash. I was impr

★★★★★ 5.0 Kathy Thornton · Feb 2026

Great car wash!! Especially liked that Joey explained to me the various plans especially the monthly option!! Nice, clean and friendly service! Kudos to Joey for his friendly , genuine attitude!! I will return again and again when I’m in the area!!

★★★★★ 5.0 Jared Matthews · Jan 2026

First, staff is great. Always prompt and friendly. We have a membership so obviously we take advantage of the washes. My only complaints would be that there are several times when some of the equipment in the was isn't operable. Just like today, overhead brush isn't working and hasn't been working for several weeks. Now one of the side brushes aren't working. Also I feel like the conveyor system itself has been adjusted and carries you through the system faster than when I started using this facility over a year and a half ago. I also didn't like that you moved the car scent tabs for them to be distributed by the staff rather than having them stationed at the towel station. Half the time their is a line and the staff doesn't have the opportunity to grab one for you. Other than that I love

★★★★★ 5.0 Katrinka Patton · Feb 2026

Love this car wash!!! It’s my go to when I need my car washed. I especially appreciate Ian at that location, always helpful!! But everyone does great there!

Services

Car wash

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.