Tidal Wave Auto Spa | Car Wash

I switched from Lulus to Tidal Wave because their employees are polite, the locations are always well-staffed, and the machines always work. I have never had an issue with my barcode not working or the buffer at the end of the wash coming down to dry the windshield. There is always plenty of staff to work the entrance, do the pre-wash, run the wash, and then keep the vacuum area well-stocked. I think the big difference is their "2nd mile" initiative. They want to keep you coming back, and the 2nd mile is a step-by-step way to ensure great service. I also appreciate that they are owned by a family in Georgia, so it feels like they are really invested in our area. One testament to this is their fundraising program, which really helped our school raise great money. It was the fundraiser that

Tidal Wave Auto Spa..ripoff. Could not get visa to charge back the second month rates Must be 25.00 or more. Buyer beware & know about their slick recurring charges scam. Pattern of Complaints According to BBB files this business has a pattern of complaint concerning consumers not being properly advised on the reoccurring monthly subscription and price, cancellations not being processed when consumer request, being charged after cancellation has been processed with no refund, consumers being signed up for a subscription by staff without consumer knowledge, and scratches and other damages from washing equipment to vehicles. BBB has sent a written notice to Tidal Wave Auto Spa identifying the potential pattern of complaint with a request for a business response. Response----- Yeah. I cal

Spent twenty plus dollars for a simple car wash. Unfortunately left slightly unsatisfied. There was no line or anything but had to wait for an attendant to open the gate. When i pulled through i was the second car in line and then the machines quit working for some minutes. And since no one can go in, the line if cars behind me were to the main road. I understand there seemed to only be 3 people working and things happen. But then waiting and leaving with a dirty car still is slightly an inconvenience. Hoping for a better experience next time. Also it seemed as construction or last things needed to be done, hopefully when its all taken care of it goes more smoothly.

I’ve been using Tidal Wave in Aiken for a while now, and it’s consistently a great experience. The staff is always friendly and helpful, and the process is quick and efficient, whether you’re just getting a basic wash or going all-in with the top package. The staff always does a great job of prepping the car before you go through the wash which really helps make sure there are no bugs or spots when you come through the wash. The wash itself does a great job—my car always comes out sparkling clean, and the free vacuums are a nice bonus for getting the interior looking just as nice. They offer towels and cleaners on-site so you can do some extra detailing if you want. The location is convenient, and even when it’s busy, the line moves fast. Highly recommend if you’re looking for a reliable,

Just traveled across the country and moved to the area so my car needed a good wash. Paid roughly $20 for a decent wash and when I went to dry the car off it was like it only got hosed down. All the bugs I hit along the way were all still there including their spatter. I will have to spend an additional $10-$15 to take it to a self car wash to re-do the wash basically. Not worth the $20 in my opinion. 2 stars for friendly staff and great vacuums.