Tidal Wave Auto Spa | Car Wash

I’ve been a member for a little over a year now and I’ve never been so pleased with a car wash. The staff is extremely friendly and will frequently ask about your experience. You can catch them standing at the exit of the car wash ensuring the machines are all working properly. The cleaning stations are always clean and well kept. You never have to worry about an over flowing trash can or running out of towels and cleaning solution. The monthly rates for a membership are very reasonable. I’d recommend this spot to anyone! Go check them out, you won’t be disappointed!

Depends on what you drive. I took my equinox through this car wash last year and it did an amazing job. I wished I lived closer to go there more often. However last week, I spent $30 on the top level car wash for my Bronco and I noticed when I left the back window was still filthy. I assumed this was because the spare tire prohibited the brushes from getting too close to the back. When I got home I realized the back of the truck hadn’t been touched at all. It looked horrible. The lower door panels on the sides as well as the running boards were still coated in road dirt and salt. I had to hand wash it at home in my driveway because it looked so bad. I wish they had said it’s not going to be a very good wash due to the type of vehicle I had. I also wish I had taken pictures but it was so co

Very Disappointed – Damaged My Car and Ignored My Complaint About two weeks ago, I purchased the Super Package for a car wash. After the wash, I noticed several scratches and lines on the bonnet and roof of my car. I immediately brought this to the attention of the manager on site, Jerry, but unfortunately, he offered no help or resolution. Following this, I sent an email to their customer service team regarding my complaint, but received no response. I then asked Jerry to provide the video footage of my car during the wash process, which he outright refused. Due to this unprofessional behavior and lack of accountability, I cannot recommend their services to anyone. I’ve attached pictures as proof of the damage, and I am currently in the process of taking legal action against this car w

I came here specifically to give credit where it’s due to the super nice black guy with the dreads and glasses who was at the car wash today. He took the time to scrub all the bugs off the front of my truck and clean things he knew wouldn’t wash off in the car wash. He went above and beyond and was very kind and thoughtful in his service. Thank you sir, you’re a class act! Tidal wave, you’re lucky to have him!

Chose this place since many gas stations in NY do not offer vacuuming services. I have a rental car and want to return it vacuumed. I am at Tidal Wave Auto Spa and they let me use their vacuum cleaner for my rental. I was allowed to use their vacuum and garbage free of charge. I really appreciate the hospitality and was going to pay for using the vacuum anyways. Thank you so much!