Tim Short Ford of Morehead Service

Just bought a brand new Jeep, and took it to Tim Short because the alignment was slightly out, pulling to the right. Had an appt for 8am, 2 hours later, they came and said it would be another 4 hrs. Took 6 hours for a 45 minute alignment job. Left and it felt a little off, but I just wanted to go home. Turns out, they aligned it with the steering wheel off center, making it pull hard to the left if you try to drive without it turned to the right. Pulled up the Jeep app and seen that the tech had also been going 82 in a 70 and had multiple hard turns. My husband watched him drive through the parking lot trying to squeal the tired. It is a V6 SUV. Not a sports car. Not his car. It's a brand new car, that was treated poorly and NOT fixed correctly. Took it back the next day, Friday, April 18t

Aaron turned what felt like a disaster into a manageable circumstance. I called over the phone about an emergency service and Aaron was able to call and have the parts delivered so that my car was taken care of the following business day, and for less than what the dealership in Lexington were quoting me. As a member of this community in Morehead, I appreciate their dedication to not overcharge and to care about us as people!

Driving along the interstate, our daughter had a splash guard come loose on her Honda, so she pulled off at the next exit, happened to be Tim Short Ford. Mike Folts in service tied it up for her. Very friendly and would not accept any payment. Highly satisfied.

Went to buy a 2021 Bronco Sport, was told it was not for sale and they had three. ..it was a lie....the manager turned off the lights while we were talking to the sales representative and locked him out..I went to Bill Cole and bought my Bronco...

Connor stamper and Bryan help me a lot buying my first ride and explained everything entirely