Tire Warehouse

Beware!!! 2 lug nuts came off after less than a day. 1 finger tight. 23 years of driving and I've never had this happen. 8 out of 12 of my front lug nuts were very loose. Could have killed myself or someone else. Not even close to tight or torqued. When I called and spoke to the service manager he didn't seem concerned. He also required too much legwork on my end to fix the issue. I thought my aftermarket gm black lug locking nuts were 175 bit they're over 300 and only come in a set of 24. I offered to purchase much cheaper matching lug nuts and have them reimburse my card. Nope. Ended up telling him I'd revise my 5 star review. Nothing but silence. Bought 2 chrome lug nuts from gm for $20 dollars till I figure something out with corporate headquarters. Unacceptable.

Had an appointment scheduled for 7:30 to 11 am, went to pick up the truck at 4 PM and vehicle still wasn’t ready. I dropped off the truck and all 4 of my existing tires were fine, I come back and one tire is deflated and there’s a pile of glass from a broken headlight surrounding it. Reported the broken glass to the secretary, she said “oh I thought someone cleaned it up”. Sitting here waiting for my tires to be done and the glass that most likely popped my tire is still sitting in the parking lot after being reported. Not impressed at all and will not be returning.

Great team! I was told by another tire repair shop that my rather expensive truck tire was unrepairable and I would have to purchase a new one. I explained the situation to this manager and he assured me he could fix it. I dropped it off and it was repaired an hour later at no charge. Saved me money and got me back on the road quickly.

Terrible experience . Waited over 2 plus hours after scheduled appointment . Was putting new winter tires on i purchased from dealer . The tech drove my car in then after tire swap stated my car a 2018 Honda CRV was not starting . Prior to my visit to this shop i have never had any battery issues . They said i needed a new battery car would not start so i was forced to buy a $250 Duracell battery just to get home . There was nothing wrong with my battery. The guy scammed me and I will be going to small claims court to recover the cost. Avoid this location in Randolph Vermont . Shady Characters . Dirty waiting room and an even dirtier counter / tech person . And as I was pulling out every light on my dash came on . BEWARE!

I was originally scheduled for early morning on Thursday last week. They pushed my appointment to later in the day to make sure my tires came in. I got there, and my tires "didn't get put on the truck" that morning, so they rescheduled me to noon on Saturday. Mind you, no phone call to tell me my tires didn't come in, and I took off work and drove 30 minutes each way to get there. Okay, fine, these things happen, but a phone call to reschedule would have been nice. I showed up Saturday at 11:45 for my 12PM appointment, confirmed my tires were there, and then proceeded to sit for nearly 4 hours. No communication, no "Sorry, we're backed up," no "Do you want to reschedule or try to find someone to pick you up and come back later," nothing. I had an appointment. Other people around me also wa