Tommy's Express® Car Wash

I really liked this car wash until I noticed that the paint on the whole top side of my car is scratched. I just got this car and was recommended this car wash, but they need to invest in different brushes or whatever cleans the outside of the car. It's not 1 star because despite that, everytime I have gone there, I have had really nice employees talk to me.

I love taking my honda fit to Tommy’s (Yes I am aware micro scratches touch car wash can do) however I love it for these reasons. This vehicle is a daily driver / beater - open late - lowered car friendly - free vacuums - their new molded floor mats washer

I will come back to update if I get the correct response today. I normally pay each time last month the nice lady said try the 30 days free and pick a package I picked the $14.99 package. I liked it and said you know what I gave her my card to keep on file. TO WAKE UP TO A $27.99 CHARGE NOW IM FUMING this is unacceptable. Waiting on a callback now. Times is too hard to play with people money and I personally would never pay almost $30 and have to clean out and vacuum my own car thats why I picked the one I did. **UPDATE so I went to the website and this is how they get you its $14.99 per wash and if you join $27.99 I was not familiar with this as other car wash places the package you pick is the monthly fee. Sadly I will have to cancel this membership.

While this was perhaps my third visit to this location, I had just recently signed up for the Unlimited Wash Club. Unfortunately, my brief experience as a member has ended due to extremely poor customer service. I made a mistake and forgot an older door mat in my truck bed. When I was passing the office area, an older white gentleman (who appeared to be management or a long-time employee) came through the doors. Instead of kindly and professionally informing me of the policy, he spoke to me with a very clear and unprofessional attitude. He told me, 'Next time you don’t have your truck bed clear before you come through the wash we will decline cleaning your vehicle.' The tone and hostile delivery were completely unnecessary and immediately alienating. As a paying Unlimited Club member, I ex

We held a membership here for 9 months. They have 2 locations. Dover and Middletown. They also have a mat cleaner that's a neat feature. I can't say that I was ever truly satisfied with their service. On several occasions the vacuums would come apart while vacuuming. The dryer would leave a film on the side view mirrors leaving them smeared and dirty looking. Just recently they went up in cost without any notification. We decided to cancel our membership.