Tonkin Hillsboro Chrysler Jeep Dodge RAM Service

Dealt with Jeremy Dehaven and he was great. They had the ram I was looking for and ended up flying up from California to grab it. He made everything clear up front and no games when I showed up. Would 100% get another car from them.

Jeremy Dehaven was our sales person. He went above and beyond to make sure we understood the process, and made us feel comfortable and heard the whole way through the process

I bought two Jeep Wrangler here in the past 10 years so I would say I have lots of experience with this dealership... From the first call to make the appointment & from driving away back home every time . I'm always impressed. Amazing staff, helpful, communicated & all very nice. Always really satisfied & recommend it to anyone here rather than others.

Their GM told me today that they have great customer service and are excellent mechanics, I came on to verify and I see my experience is closer to reality then his ideas. Could have saved a lot of stress and a bad customer experience had you just offered a form of communication that was not a rambled confusing text and actually providing a diagnosis when paid for.

This review is from Ms. Thursday May 8th our Jeep Grand Cherokee, (money pit), had its power steering go out. We called the Jeep dealership to make an appointment and was told there weren't any available. We explained that we were headed out of town and wondered if they would be able to fit us in, could she speak to a manager. She said she would check, and we never heard from her again. We found that you could schedule online and there was an appointment the next morning, Friday the 9th at 7:30 AM. Yay. We received a text telling us that the rack and pinion was damaged, they would not be able to get the part until Monday, they would be able to repair it on Monday, and we would get the vehicle on Tuesday. Tuesday, we got a text telling us that the power steering had worked for a few mo