Top Shelf II Auto Body Collision & Repair LLC

I brought my car here after an accident and it was the best interaction ever. They were so kind explaining everything to me and answered all my questions. The new management knows how to handle a business.

This place is absolutely the worst. Their lead bodyman Rick lied to me and told me he owned the shop.. Anyway to hasten the story. I needed him to repair the bumper on my escalade. He assured me he could and gave me a price. The next day I called his phone and asked him how much to paint the whole truck. It's black and just wanted a fresh paint job. He again assured me it would turn out beautifully. After waiting from Nov- April he promised it would be done. Upon receiving the truck I immediately saw what a horrible job he did. He absolutely ruined my escalade esv paint job and the bumper was never repaired properly. Didn't wanna take it but had a family that required me to drive. When I returned to complain I found out he was not the owner and the lady assured me it would be handled. I ga

I can't imagine having other families going through this situation, so if this can help at least one family avoid this situation it is worth sharing. Today is February 1st, 2023. One of our work trucks (2019 Dodge Ram 2500) was in an accident at the beginning of July 2022. It has already been 7 months since our work truck has been getting "fixed". When the insurance adjuster referred us to take the truck to this shop, we took that to mean that Top Shelf Auto was a reputable, serious, and responsible business establishment. After many months, and MANY different stories that do not align, and aprox. over 30K in insurance payments, we are now being told that the truck does not start and that they can't send the truck to the dealership until the truck has a bumper on it. We are also being t

Gave the owner $2000. August 2021 to buy a car that needed some fixing. We had to take him to court 9 months later. He spent our money and in court he promised to pay us $250.00 weekly. Received 2 payments and now back to all the excuses. He is a smooth talker and bullshiter. He tells you all his family problems to get out of paying. This is a warning. He will take your money close the shop and take off.

Best auto body collision center in Philadelphia area, the owner is very nice and helpful they fix my car same day