Town Hill Auto Sales and Service

Absolutely frustrating experience with this company! We bought a 2011 Mazda 3 in December 2024 and took it in for an oil change in June 2025. By early December, the car started losing heat. When I looked under the hood, I found the coolant hose jammed under the air filter and kinked at the back of the coolant flange, as you can see in the attached pictures. I reached out to Town Hill and they had me send those same pictures. The next day, they called back and told me to bring the car in for repairs—not that day, but three days later. I took time off work and brought it in, only to be told that the hose wasn’t leaking; it was the plastic outlet that the hose connects to. They claimed it was just a coincidence and insisted they hadn’t caused the issue. I was upset and made it clear this wasn

We had a great experience buying our car from Town Hill Auto Sales and Service! The staff was friendly, upfront, and made the process smooth from start to finish. They worked with us on financing and explained everything clearly, which really helped us feel confident in our decision. The car was clean, runs great, and we’ve had no issues since driving it off the lot. If you're looking for a dealership that treats you with respect and helps you get into a reliable vehicle, this is the place to go!

Great to be back on the road! Thank you Town Hill for bringing my trusty CR-V back to life. With almost 300k miles I thought it was the end of an era, but she lives to ride another day. Thanks again for the great service and communication.

Everyone that I've encountered at Town Hill Auto is very pleasant and accommodating. I broke down on the highway and AAA towed me here, I decided to not go through with engine diagnostics and called AAA to tow me out the next day. Despite my decision to not have my car looked at, the mechanics and office staff all checked on me while I waited for my tow. I may take a trip back here if I decide to get a used vehicle just because of how genuinely caring the staff was to me even though I was not technically a customer. Thank you again to the staff. It was a breath of fresh air during a really difficult time.

I must say I'm somewhat confused by the interaction that I had with this business. I recently broke down and required a new tire as mine was completely destroyed, this information was relayed to my AAA agent upon my request for service and this business was the first recommended for quick tire service. I attempted to call twice before being towed there just to confirm this information but was unable to get a hold of anyone, though AAA assured me, as well as the company website, that they in fact install tires. Upon arrival there with my tow truck driver they simply told me and I quote, "they do not do tires." ? I was a bit confused because the exchange was brief, and with no other information offered or recommendation / referral anywhere else (I am not a local person but someone just trave