Town II Auto Body & Towing

Horrible experience, terrible service, would give them 0 stars if I could. Held onto my car for 3 months with very poor communication on a very minor accident and refused to let me move it to a different shop after a month without charging me 5k+ for “storage” fees. Now for the work, I had to bring the car back at least of 4 different times, for either missing parts from the repair (weather stripping for front bumper, rubber stop for hood) missing interior pieces they forgot to put back in the car (OEM privacy screen) and new issues that originated from the repair (interior lights not working, driver seat rattling, and my passenger heated seat not working. On one occasion the “owner” of the shop Tom yelled and cursed in my face when I was displeased with the work that was done on the car.

Great experience, considering this was my first ever car accident. Excellent experience to work with Town 2. Extremely transparent and professional. 4 thumbs up. Highly recommend this shop for body work. Daily updates on the progress of work being done was a super plus!! Thanks for taking great care of my car.

We can't say enough good things about the service and quality of work done at Town II. Billy and Tom were in constant contact about my car and it was immaculate and like new when we picked it up last night, and it has over 100,000 miles on it! We have used them for multiple cars, over the years, and each time we leave, we feel treated like family. Thanks, Billy and Tom, it's so nice to know you're so reliable!

My husband was in a car accident. Our car was towed here. From the moment we walked in we were greeted with a warm smile from Wendy at their front desk. Tom went out of his way to not only quell our anxiety; but thoughtfully on our behalf took the initiative and engaged with our insurance company who were talking in circles, changing “their” story and trying to have us release our car as “totaled” when it hadn’t even been looked at. In my opinion car insurance is like health insurance. They can care less about the person on the other line and what and how they are feeling, the sadness and apprehension, the “what now,” and the new bill to an unexpected life’s event. Town II does understand all this and some and their going out of their way for us means so much. THANK YOU KINDLY! We are sinc

Horrible Experience if you need to get rid of your car payments this is the place to go to. If you want to KEEP your car dont go here full of scams they will inflate there price so insurance can call it a total loss. As I was there another couple was experiencing the same issue. Insurance called there car a loss. Come to find out a family friend went here they did the same but due to her boyfriend working there they brought her prices down so insurance could pay for it. Full of scams if you ask me never again!