Toyota Marin Parts

Shout out to Spencer in the parts department. There was a miscommunication where some parts didn’t arrive on the day I was told, and he worked to track some down at another dealer and arranged their pickup so my car could still be worked on that day. Really appreciate him going above and beyond to make things right! 🙌

Service was friendly and questions answered promptly. My only issue was the website; which did not default to parts for the correct trim level entered in the query. Fortunately Lindsay at Toyota Marin provided the correct part number and I was able to order it online at a competitive price. Be aware that they would only honor the lower price if the order was placed on the website, although I did pick up the part in person.

Placed two orders online for various accessory parts for my 2018 Camry XSE V6 and the parts were shipped to my house overnight. Completely by surprise.!!! Loved that aspect of the order. Staff replied quickly to an email question on order. Will purchase from again.

Wveyone in the service department is accommodating, mind, works very hard, efficient-up until they're closed and sometimes the stay late. The new service manager is a complete gentlemen. Everyone is professional. The ladies in the office snd behind the scenes are also fantastic and go above and beyond. I wish all places were so gracious. The lobby is lovely to hangout in & enjoy an espresso while one is waiting. Love yall See you soon! -Jacq Wayne

I ordered a mirror for my wife's camry. I received an email from Toyota Marin parts soon after that which informed me of a mistake, and several choices for me to go. I purchased the wrong mirror according to the vin number. I received the correct part in 2 days. Those guys are great! Thanks