Toyota of Irving Collision Center

Very disappointed with getting an estimate on my vehicle. The advisor Kevin asked me if my car was a salvage title. Then wrote me an estimate and said it was a total loss and that they weren't able to work on it. I took my car to another local shop and got an estimate for half the price and it finished in 3 days.

I have been coming to Toyota of Irving for about ten years now. I recently was in an accident which left my back panel very damaged. I knew that I wanted to take my car to Toyota of Irving Collision Center since I knew they would do a great job. Everyone there was accommodating, knowledgeable, and eager to assist me with any questions I had. They updated me twice a week through email with the status of my repairs. Ryan Gould was the repair specialist for my car and helped me through this process, since I have never had to get repairs to this extent before. He took care of communicating with the insurance company to get all the parts needed. If you need a repair shop for your car, choose Toyota of Irving Collision Center!

In October 2020, I was involved in an accident and my insurance sent me here for repairs. The car was repaired and I got it back in early December if I am not mistaken.In January 2021 a light came on the dashboard for an issue with the seatbelt at the back seat behind the passenger’s seat.The car would make noise and I took it back to check what was wrong. The gentleman who was in charge of the repairs (I will not mention his name here for his privacy) took it and fixed the seatbelt issue.Fast forward to March 2023,my wife was hit at the rear right side where I was hit in 2020 and Toyota Family Burleson referred us to a nearby collision center they work with. Once the collision center started the work,they discovered that the parts replaced were glued instead of being welded hence why the

Save yourself a headache and have your car repairs done at a different shop! Took 5 weeks for repairs and the car wasn’t even painted correctly, loose trim pieces everywhere and loose front bumper now I have to pay a different shop to have the car repainted!

I had an amazing experience here. The process of fixing my car forever but the patients and understanding Collin had is what kept the experience manageable. Through no fault of the Collison center we had to go about replacing the entire driver door twice and the process was debilitating b8t again Collin was super understanding and was willing to work with me every step of the way. Collin would always go the extra mile in making sure that I was comfortable with the situation and made sure that I would have a vehicle while mine was being fixed. All in all Collin was amazing and deserves all the praise!!