Toyota of North Miami (Service)

Extremely Dishonest cashier (Aladin) My experience at Toyota of North Miami was beyond unacceptable , it was outrageous. I paid $1,700 in cash, and the cashier Aladin tried to claim I had only given $1,600. Her behavior was blatantly dishonest, and the way she handled my money was completely suspicious. She handed back the supposed $1,600 for me to “recount,” and the missing $100 bill was nowhere to be seen. I immediately called the manager and insisted they review the cameras. And here is the part that says everything: the moment the manager walked away with access to the cameras to verify the footage, the “missing” $100 bill suddenly appeared in her papers. There is no innocent explanation for that. It was obvious to me that she had hidden the bill and only produced it when she reali

I had an amazing experience here. Miguel Pintado was a great service advisor, very knowledgeable and gave a concise assessment of my service necessities. My appointment was on time and the work was completed in 3 hours (multi point inspection, oil change, brake pads & rotors and drive belt). I will definitely bring my Tacoma back here for any future service needs! Highly recommend

I’ve been a customer of Toyota of North Miami for many years. I nearly always have my Toyotas serviced here, and am always very satisfied. Their staff knows these vehicles inside and out, and they take care of their customers. Kudos to the team and the manager Richard Martin for running an excellent operation.

Very disappointed with the quality of service at Toyota. 1. A technician sat in my car for an hour browsing social media instead of doing a test drive — I tracked it using an AirTag. He also accessed my dashcam and deleted all the recordings. 2. When I report strange noises under the hood and while the A/C is running, they respond with generic phrases like “it’s normal,” even though my mechanic friends say otherwise. 3. After they replaced the cabin air filter, the fan inside started making a buzzing noise — the service team ignored it. 4. Electrical issues: I’ve repeatedly complained about battery problems. Two brand-new iPhones were damaged while charging in the car. Only after I insisted did they identify the faulty battery and replace it. Every visit I showed them residue on the batter

Wesbert Jean is an outstanding service advisor! He took the time to clearly explain what my car needed to keep me safe on the road. I truly appreciate his professionalism and attention to detail. From now on, he’s definitely my go-to advisor!”