Toyota Service Center

Midlothian, VA · Auto repair shop

Rating
4.2/5
★★★★☆ 4.2
Reviews
20
Rank in Midlothian
#74
of 124 shops
City Percentile
26%
rating percentile
Address
Toyota Service Center, 3600 Lonas Pkwy, Midlothian, VA 23112
Phone
(804) 545-7400
Website
www.haleytoyota.com/schedule-service/?utm_medium=organic&utm_source=GMBlisting&utm_campaign=toyotaservice

Toyota Service Center is an auto shop located in Midlothian, VA. It is one of 124 auto shops listed in Midlothian. Its 4.2-star rating is slightly below the Midlothian city average of 4.4 stars. There are 6 photos associated with this location.

About Toyota Service Center

The Service Department at Haley Toyota of Richmond in Midlothian, VA is dedicated to keeping your Toyota running safely and reliably. Our faster, easier service process is designed to save you time while delivering the quality care your vehicle... More

Customer Reviews

★★★★★ 5.0 Angelo Carfagno · Jan 2026

Everyone knows about the 3rd gen tundra engine issues. Unfortunately my 23 hybrid blew its bearing still under warranty. Brought to this Toyota service center. This service center was great with communication and trying to help get parts fast. It took exactly a month to get parts and rebuild. Also was due to holidays as well. Received a great rental vehicle and was on my way when my truck was done. So far everything has been running great and I absolutely recommend this service center. Shout out to Zachary for helping me thru the process. Thank you Toyota!

★☆☆☆☆ 1.0 Adam Cubbage · Jan 2025

Worst experience I've ever had. Bought a 27k plus new car here a few weeks ago and have been the run around ever since. Currently battling the fact that they put scratches all over the entire car while adding a paint sealer that they pushed the sale of and then tried to scam me out of. It seems the detail department failed to wash the road salt and sand off my vehicle before they scrubbed the paint sealer into my car with a rag. Car came in flawless and now has scratches all over it that are obvious. I alerted service department and they tried to down play the fact and seemed offput that i was even bothering them with the fact they just destroyed my paint. Service managers solution was he needed time to "try and fix it". Update: waisted hours more of my afternoon while they buffed out mos

★★★★★ 5.0 Jennifer Caughey · Oct 2024

Huge thank you to Avery Harrell she was amazing every step of the way in getting our new van. Even helping my non-tech savvy self and gave me a hole break down on how it all works. I absolutely love the van. Thank you for all you did. The whole staff was also very pleasant and a great group of people.

★★★★★ 5.0 X. Natasha Lindeback · Dec 2025

Vicky was an amazing service adviser. She does a great job looking out for customers and ensuring they get the best deals.

★★★★★ 5.0 Andrew K · Feb 2025

Standard dealer service. Friendly and helpful staff. Expensive and done correctly. I only cry once when I bring my cars there. (When I pay). Not the best place to bring a vintage Toyota. My basic recommendation was that I need a new engine. Yea, I know that, but the old one won’t break. 280k miles and has sounded like it’s going to blow for 40k miles. I’m planning on keeping this thing maintained until then, and using all the good Toyota parts to later pull to build the next engine. You can see why it’s probably not the best place for this situation, but they did find some hidden stuff for me to fix. I’m doing it myself with Toyota parts.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Auto repair shopAuto tune up serviceBrake shopCar inspection stationCar repair and maintenance serviceMechanicOil change serviceTire shopTransmission shopWheel alignment service

Top Auto Shops in Midlothian

NameRatingReviews
Imperial Auto Service★★★★★ 5.020 reviews
The Jeepyard★★★★★ 5.020 reviews
BP Automotive Repair★★★★★ 5.019 reviews
EGMB Motors LLC★★★★★ 4.920 reviews
Budds' Automotive Service★★★★★ 4.920 reviews
Elite Auto Wholesale★★★★★ 4.920 reviews
Mason Motor Co Inc★★★★★ 4.920 reviews
Brandermill Woods Healthcare Communities★★★★★ 4.920 reviews
Express Auto Sales★★★★★ 4.920 reviews
Greg’s Garage★★★★★ 4.920 reviews

This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.