Tricolor Auto - Odessa

DONT BUY A CAR HERE I GOT A 41,000$ vehicle drive it out the lot at night drove it for 3 hours in the morning and it said low oil pressure I checked it didn’t have any oil went to change the oil then later that day it told me again there no oil ! TODAY IS THE 3rd day with this vehicle it has used 28 quarts of oil AND ALSO ITS MISSFIRING DO TO A MESSED UP FUEL INJECTOR ! the first car I bought from them worked for a while then it needed a new fuel pump , THIS IS A SCAM YOUR WALKING INTO THIS IS MY SECOND CAR I HAVE PROBLEMS WITH

Worst experience ever. Im too pissed off to type more but stay tuned. Because I refuse to let anybody play in face the way they have...... I'm not the type to just bash anything or anybody I always give credit when it's due buttttttt babbbby there is NONE HERE TO GIVE ......... Take y'all money, credit, and time elsewhere because they could careless about their customers! Like I just explained to the Manager in Odessa the customers experience is their top concern. I'm not behind on payment so what else should they be concerned about.... Worst move ever was coming here.....

Please reference this email and your note entered into your system. As of March 24, 2025, Jesus Zubia and I discussed moving my due dates to a monthly payment due on the 15th of each month. This agreement took effect on May 15 as a verbal agreement only. Meaning, systematically, I am still due every two Saturdays. This causes automatic text and calls and also negative reports on my credit. I was advised on or after May 19th by Jesus Zubia that the due date had been updated in the system, and I would not see this problem again. After making my June payment, I got more messages reminding me of my Saturday upcoming payment. When I call, I have to explain myself, and each time, staff is rude and unprofessional.

Joan was extremely helpful with helping me get a vehicle with them! Very thorough, thoughtful and patient would definitely recommend 100% to go here and speak with Joan. Ty so much Joan I really Appreciate yours and tricolors help and for giving me a chance when no one else would!

I hate this company… they are ripping people off and they have bad service… I would not recommend anyone to get a car from them they are horrible… I’m going to report you to whoever I need to. I am so ready to get a new car from a different car company… I will never refer anyone to tri-color… I hate this company. Yall suck