Truck Sales at U-Haul

I am a licensed locksmith here in Texas. My license was issued by DPS under TOPS and I hold a private security license. I was called to help a customer get into their unit at this location. The customer met me at the office where the counter lady told the customer that I needed a piece of paper. I showed her my card that I was sent after my FBI background check was passed, a license from the state of Texas and she said it was not enough. My boss had to show her his company license with my license as well and it still was not enough. That is because the counter lady was racist against me and the customer, who are Mexican and Spanish speaking. Be aware if you are ethnic that they will treat you like a criminal and not allow you access to your own unit and make up rules. Go to a different loc

We hired a locksmith to cut off the lock for our unit so we could get into it. The management refused to let him in, even though I was with him. They refused because he was speaking Spanish. He even showed his card issued by the Texas showing he was licensed but they refused to let him in because they said he needed a paper. They even called the company and they proved he worked for them but the girls still refused him access. These women were racist again the Hispanic customer and Hispanic locksmith. Do not store your items here if you are too dark or beware of not being let in and treated poorly ☹️ I will be canceling my storage immediately and reporting these rude girls to management.

Always have the right equipment and friendly service

This place is very bad, be careful to rent something here