Truckworx Kenworth - Birmingham, AL

I recently had tractor serviced at Truckworx Kenworth for a water pump replacement, I couldn’t be more satisfied. The mechanical team did an excellent job; professional, efficient, and thorough from start to finish. The staff kept me informed throughout the process, having the truck ready right on time. The workmanship was top-notch, afterwards the vehicle is running perfectly now. Overall, an outstanding experience with great customer service. Highly recommend Truckworx Kenworth for any maintenance or repair needs!

This dealership is fantastic. The entire team is friendly, professional, and the facility is spotless and well-maintained. I especially want to recognize the three young ladies who work first shift—Brittany, Susan, and Mary. They go above and beyond every time. Make sure to say hello when you stop in; they truly make the experience exceptional.

From the initial phone call to Mary. I knew we would be in great hands. The repairs were done quickly and efficiently. The staff was courteous and helpful from start to finish. Another Thank You to Larry as well. Would not hesitate to use again!

11/10/25 has the truck tow into shop in tuscaloosa Al Truckworx and has a reman Paccar engine put in well i have has Problem after Problem start with pickup truck at the dealership not start air in the fuel line the Problem keep go and fuel on the ground they fix that i though and left the dealership that night shut the truck off and its did not want to start it just keep turn over and throw codes took it back to tuscaloosa truckworx and they say it need a starter ok and few other things they tell me you are ready to go by trust them i left out and get to brunswick ga to the port to load cars and the truck engine light come on shut off engine truck stop runner so i get it start and take it to kenworth in jacksonville fl they look at it and found a bad fuel filter and on the start the groun

The guys here at Truck works at Truck works well, very professional. They work fast. They do a good job and my customer service representative. Mary was very amazing knowledgeable and made me feel welcome. I’m really happy I came here to get my truck worked on.