U-Haul Truck Sales Super Center at L B J Frwy-Garland

Waited 20+ minutes for propane, called the number for the location which, got me to a call center which was no help since they weren't on property. Front desk said they would send someone took another 10 minutes for someone to show up at propane.

Justin really impressed me with his customer service demeanor. He was extremly kind,professional; in addition a customer called during our wait who was loudly yelling and Justin still remained calm. After leaving the unit, Justin was working cleaning out trucks.

HOW IN GOD'S GREEN EARTH DOES THIS PLACE HAVE ALL 5 STAR REVIEWS AS RUDE AS THEY ARE HERE? THE LITTLE HISPANIC LADY WITH THE PONY TAIL IS ONE OF THE RUDEST, MEANEST, PEOPLE I HAVE EVER DEALT WITH. I WAS SENT TO THIS LOCATION AFTER I WAS ALREADY QUALIFIED TO RENT AT ANOTHER LOCATION THAT DIDN'T HAVE THE TRUCK I NEEDED. I GET HERE AND THEY TREAT ME LIKE A BUM OFF THE STREETS. I WAS SO OFFENDED. NEVER EVER AGAIN!!!

And another thing about their roadside assistance guy is, he brought us gas cuz we were out &, he barely put enough gas in uhaul for us to make it 5miles, we started running out again b4 even got to station. SMH!

The staff was friendly although the wait for service was long. Pro tip: always reserve your rental online.