U-Pull-&-Pay Colorado Springs

My husband sent me in to exchange a battery and I had no idea what I was looking for. Caesar helped me with all of my questions and went out of his way and grabbed the battery i needed. I am very appreciative to people like him who are kind and have amazing customer service.

We normally buy up in Denver cause that’s where we live, but we recently drove down to Colorado Springs to get some doors. This Colorado Springs facility was great! Everyone was so friendly and professional! Just really made an impression on us. Wish everybody in the business was that professional and friendly.

Excellent alternative for those hard to find, really expensive parts! Would've recd 5stars but ,.. hmm🤔 how should I put this- as much as they are an excellent source for parts as I've mentioned above , they know that and are mighty proud of it. Expect environmental fees for a little switch and core charges for wheels and springs.... Those fees stack up and I'd love to see what account those extra charges really go in to on their GL.... Bahaha

UPDATE 1/8/26: If I could rate this company in the negatives, I would. We got the bill of sale by having to go to location AND the call center finally sent it to us. Why couldn’t we be given this the day we gave you the dang car?! The problem with this is we were advised by the Colorado Springs location that we would be getting an email to “release the vehicle” so that U Pull and Pay does their job to tell the DMV we no longer have the car and that they own it (it’s literally already on their lot). They haven’t sent that document. They have lied, wasted our time and been useless through this entire process. Now almost two months later, U Pull and Pay hasn’t done anything with the title or DMV so we are having to figure it out and still have no proper direction. You guys suck. Don’t try apo

I really want to LOVE this place. The employees seem nice and educated. Online seems to be accurate, good sales and specials. Today was my first time in, and there were so many screws, bolts and nails in the customer parking lot, I wont be back until it's addressed! I can save $20 buying a used part, having to replace a $225 tire! Come on team, do better! Clean that front lot-