Unique Auto

Beware. Look at all negative reviews, they are all true. I will take a polygraph on all these facts: 1. Car was supposed to be there 1.5 months. Was there over 6 months. Can you be without your car for 6 months? 2. Charged $8650 for repairs, that I Did not authorize and is more than car is even worth. 3. They did not fix things I wanted to be fix. They wouldn’t paint the front that I requested, but painted my trunk that I never requested, never authorized or was even informed. Will post photo. 4. I told these people over 10 times I really need to have 2 badges swapped. 6 months later and $8650, badges were never swapped. 5. Charged nearly $4k for heater fan replacement on a car that is worth $8k. Why would I authorize that?. Makes no sense. After 6 months most of the work I requested was n

I want to specifically thank Sergio for his work on my truck. I brought him something he hadn’t seen before, and within about 30 minutes he had figured out how to start working on it. The job was completed in about two hours, which I really appreciated. Jill was also very friendly and helped make the whole process smooth and easy. Great customer service all around. I’d definitely recommend this shop to anyone needing work done on their vehicle.

I came in looking to buy a used truck and not only walked out with a great truck for a great deal but had the best customer service I’ve ever had when buying a vehicle thanks to Arnold. I highly recommend using unique auto to purchase your next vehicle. I will definitely be coming back.

Joe was great! If you need an honest mechanic this is the place to go. Price and work was super transparent and communication was great throughout the whole thing. Every time there was an opportunity for frustration they preemptively addressed it. Short time line? They pushed to get it done. Small stain due to me giving them a tight window? Apologies and a full detailing. Miscommunication on my end? Loaner car free of charge.

I will say that the mechanics here are very thorough and timely, but they way overcharge on their services. My home mechanic charges a third of what they do. Also something to be aware of and I am sure lots of factors play into this, but they have found a few things on their multi point inspection that were not found when I took the car to the dealership. They said my alignment was off, but then Toyota found no alignment issues... don't think my car realigned itself. If you need a quick fix and are willing to pay the high rates, this may be the place for you.