University Tire and Auto Centers- Crozet

These⭐☆☆☆☆ (1 Star) I had a terrible experience at this tire and auto shop and would strongly caution others before going here. I brought my car in for a routine state inspection. When they handed me the bill, it was over $120. I was shocked and asked for a breakdown. They told me the inspection was $20 — and then said they had added windshield wipers for over $50 EACH. That’s more than $100 just for wipers! I immediately told them not to install the wipers and that I would just pick up my car. When I arrived, I paid the $20 inspection fee and even left a $10 tip. No one said a single word about any issues with my car. Then I got into my car and noticed they had placed a FAILED sticker over the inspection sticker. At absolutely no point did anyone tell me the car failed inspection or tha

Rob at the Crozet location was a huge help to me. He guided me to the best tires for my wife's CRV. The price was the best in town. She loves how smooth and quiet the tires are. Will be back there for future service needs. Thanks Rob!

I do not leave bad reviews, however I do think people need to have a questioning mind if they choose to use this location. After 2 bad experiences with them, I only take my car for State inspections here. Last week I took it in for an inspection and I was told my car was completely out of coolant and they recommended a coolant service. I declined and took my car to my usual mechanic this week who said the coolant was not completely out. This group will try to upsell you on everything, including things you don’t need. I won’t take my car back for even the State inspection in the future. They are extremely convenient location wise, but always get a second opinion. As a point of clarification, your technician called me and said it was completely out of coolant and offered the coolant service

So, There I was... on the side of the road with two flat tires and bent rims!! We contacted University Tire and Auto Centers in Crozet, VA. They were quick to come out and provide their thorough expertise to the task. Within about an hour of calling them, they Hauled off the old tires and rims, replaced and mounted the old tires, banged out the damaged rims and had them installed onto my vehicle. And, they were polite and professional during the whole experience! And, the price didn't send me into cardiac arrest! I cannot recommend them highly enough!! Thanks to all who participated in such seamless service! University Tire and Auto Centers in Crozet, VA is the example of how you serve customers!

Just moved to the area, the repair shop is near my house. Brought it in for a Virginia state inspection. It was such a great experience, my car passed but they recommend some services that are due, the person who called really explained what maintenance services were needed and in Greta detail what that service does for the vehicle. I don’t feel pressured at all to buy anything, I genuinely felt that they cared about keeping my car running in top shape and for years to come. I would high recommend taking your vehicles here for any type of service. I have never felt so welcomed at any business.