U.S. Automotive

Excellent service. Since 2016 these guys have been takin care of me an my children. I will always choose these guys for the care they give my family. An specially a thanks to Terry an Mike. Honest an good guys who will take care of your needs. Long hx in Springfield, and that says alot.

I recently had my vehicle serviced at U.S. Automotive and I couldn’t be more impressed with the experience. From the moment I walked in, the staff was welcoming, knowledgeable, and genuinely focused on helping me understand what my car needed. I have found my new place to take my car to. Thanks U.S.Automotive!

Shop was helpful in doing a pre-purchase inspection on short notice, but this took almost two hours when it was supposed to take one hour. They also told me the car needed a transmission flush, without explaining the different views among mechanics on that question regarding older cars. This wasn't helpful, as it weakened my position with the dealer. I do appreciate their courteous behavior, efforts to be fair, and nice plan for half-price pre-purchase inspections by repeat customers.

I had an issue come up with my vehicle. It actually happened at one of the worst times it could happen. My wife’s mom passed away and her funeral was going to be out of town. The rear driveshaft on my AWD vehicle needed to be replaced. I was actually considering renting a vehicle to get out of town to be at the funeral. That’s when Terry and the outstanding US Automotive team collectively got me back on the road with time to SPARE! I can only tell you that they’re incredibly AWESOME! I appreciate this team. And you will too. Thank you all!!!

At US Automotive they were honest and also provided a shuttle ride back home for me. I was surprised because no one else would. One thing I suggest is they wash the shuttle van. Inside. Don't let that take away from their great service. I will be back when I need work done. I recommend them to anyone. I had a transmission service flush done and transfer case service as well.