Valenti Automall

The people are very nice. I ordered a spare key and was given a verbal estimate, but no paperwork. At the time we picked up the key, they added an extra $50 for 30 minutes of "labor" needed to sync the key to the car. Our family had a bad experience several years ago when unauthorized work was added to a repair bill. We felt that a phone call should have been placed even if the extra work was necessary to complete the job properly. Getting a big surprise of hundreds of extra unbudgeted dollars does not seem to be good business in our opinion.

Very professional sales people, no pressure and we'll informed. We were exploring options and definitely not ready to buy. That was known by the sales person. He gave us his undivided attention.

We just bought our second car from them. A very nice experience price wise, not being pushed or overwhelmed with information, getting a good deal for the trade-in, minimizing the amount of work we had to do and offering a long term relationship that is meaningful and pleasant. The Service Department is tops too.

I know many people love Valentis. I had a less than great experience with the credit manager. A year old bankruptcy caused them to not even consider me. Before that bankruptcy I had an a1 credit rating. My income now is above average. I found another dealer who not only got me financing but without a cosigner and at a great rate. Westbrook Honda is the best.

A few days ago I mistakenly put my review of Valenti Toyota in the Subaru box. So I'm attempting to correct that error. Both Al and Rocky, were very helpful and pleasant to deal with. I usually don't like going to a dealership but the team at Valenti was exceptional.